Privacy Policy
Who handles your information
Jumpman Gaming Limited is the controller of your personal information when operating Pay By Mobile Casino. We keep personal data only as required by law and use it to operate our services, manage accounts and meet our legal responsibilities.
If you have a question about your personal data or want to make a data request, contact us by e-mail at [email protected]. For other account or service enquiries, our customer support team can help.
Information we use
We use the information you provide when registering and managing your account. This may include your identity, age, contact details, current address and payment method information. We may ask for documents or other evidence to verify those details and keep a secure record of identity checks.
Our verification process may require photo ID such as a passport or driving licence, proof of address and proof of a registered payment method. You may be asked to take a selfie as part of a secure ID check. Proof of address can be checked through a connected utility account or by a document you upload.
We may also request bank statements, payslips or other evidence that helps us understand the source and value of the funds used to play. Source of funds reviews are part of ongoing due diligence and KYC checks and are separate from standard ID verification. Documents received for these checks are stored securely and treated confidentially.
How we use personal data
We use personal data to provide gambling products, administer your account and process payments. We also use it for identity verification, fraud prevention, risk management, security and ongoing due diligence. If sufficient information is not provided for a source of funds review, we may restrict gameplay and be unable to accept deposits or pay winnings until the account can be reviewed again.
Cookies and similar information help us operate the service, remember login details or preferences and understand use of our services. Google Analytics and Google Ads cookies are used for analytics and advertising personalisation. Advanced analytics features may include remarketing, demographics and interests reporting, impression reporting and analysis of groups of sessions or users.
When information is shared
We may share information with trusted companies that provide services needed to offer our products. These include software and game suppliers, banking and payment providers, identity verification services, fraud prevention services and risk management providers. We require appropriate security and privacy arrangements when these companies handle information needed for their services.
We may also disclose information to government authorities, the police or regulators when required to meet our legal obligations. Personal information is not otherwise shared while we operate the brand, subject to the arrangements described in this policy and legal requirements.
Your cookie choices
You can change your browser settings to refuse or remove cookies. You can also turn off advertising personalisation and use the available browser controls for analytics. Refusing cookies may affect access to content where a cookie or similar device is needed for legitimate security reasons.
If you no longer consent to our use of personal data or to analytics and advertising cookies, stop using the service and update the relevant settings in your browser and advertising controls.
Keeping documents safe
Use the secure account tools when uploading verification documents. Images should be clear and complete. When providing a payment card image, cover the middle eight digits of the card number. Information submitted for verification is reviewed through our internal checks or secure third-party verification services.